Terms of Use Agreement

Thank you for visiting our website. Please note that your use of this site is subject to the policies, terms, and conditions set forth below. By using this site, you indicate your acceptance of these terms and conditions. Similarly, by placing an order or submitting a purchase order to Veloreo.com.au, you are acknowledging your acceptance of these terms and conditions. It is important to note that these terms and conditions will take precedence over any subsequent terms or conditions included with any purchase order, regardless of whether or not such terms or conditions are signed by Veloreo.com.au.

We reserve the right to modify this site and these terms and conditions at any time without notice. We encourage you to review these terms and conditions regularly to ensure that you are familiar with any changes.


As a potential customer, please note that when you place an order on our website, you are making an offer to purchase the item(s) under our terms and conditions. We reserve the right to refuse service, terminate service, edit contents, or cancel and refund an order at our sole discretion. In the event that we are unable to accept or process your order, we will notify you via email or phone.

It is important to note that you must be at least 18 years of age to order products from us. By agreeing to our terms and conditions and placing an order, you are acknowledging that you meet this requirement. Additionally, we only ship to Australian postal addresses at this time and do not offer overseas shipping.


Order Amendment or Cancellation


Please be aware that once an order has been placed, it may not be possible to cancel, add, remove, or make changes to your order, including delivery details, items, colors, or sizes. We cannot guarantee these changes can be made, as it depends on the processing status of your order.

We reserve the right to cancel orders at any time at our discretion. In the event of an order cancellation, we will issue a full refund or offer an equivalent or substitute product at our agreed price. If a product becomes unavailable, we may cancel the order and provide you with a substitute model or refund your payment promptly.

We will make every effort to notify you prior to canceling your order.


Accuracy of Information 

We make every effort to ensure that the information published on our website is accurate and up-to-date. However, please note that errors may occur, and information may change without prior notice. Please be aware that Veloreo.com.au will not be held liable for any losses or damages resulting from the advertising of incorrect information caused by a system failure or manufacturer error.



Please note that Veloreo.com.au will not be held responsible for any losses or damages resulting from the use of this website or any website linked to or from this website.